Over the past few decades, advanced technology and innovative strategies have been introduced to boost the growth of any business. One of the most effective strategies to improve your business growth is to opt for DTC order fulfilment. It involves attracting customers and supplying products directly to the customers without involving any middleman.
As a result, you can fulfil customers’ demands more efficiently to reduce churn rate and generate more revenue. It ultimately leads to more orders as well. As a DTC brand, you may struggle to fulfil this increased number of orders. Don’t worry! We are here to help you in this regard.
Today, we will tell you some effective strategies to manage DTC fulfilment growth. We will tell you some effective strategies to manage this expansion and fulfil all the orders efficiently. Let’s start exploring these strategies without further ado.
07 Effective Strategies to Manage DTC Fulfilment Growth
1. Invest in Scalable Infrastructure
The infrastructure of your business should be flexible and scalable. Therefore, you should invest in it. All the tools should also be scalable. When you have this infrastructure, you can easily expand your business and meet the high demands of your customers. This infrastructure allows you to manage DTC fulfilment growth efficiently.
2. Keep on Optimising the Warehouse Layout
The layout of your warehouse plays a crucial role in fulfilling orders promptly. When you opt for DTC fulfilment and grow your business, you start receiving more orders. Managing and fulfilling them without an optimised warehouse layout can be a real struggle.
Therefore, you must opt to optimise the layout of your warehouse. When it is optimised, you can easily locate and pick the products. It will speed up the order processing, allowing you to manage all orders efficiently.
3. Implement Robust WMS
It doesn’t matter what business you are running, efficient warehousing plays a crucial role in meeting customers’ demands. However, managing a warehouse can take a lot of time and effort, making it hard to fulfil orders directly. Therefore, you should invest in a robust warehouse management system.
Firstly, it will automate most of the warehousing operations. Secondly, it integrates with the OMS and helps in fulfilling orders efficiently. As a result, it will be easy for you to track inventory and manage orders directly, without involving retailers.
4. Forge Strategic Partnerships
When your DTC business grows, you need more supplies and fulfilment centres to meet the rising demands of your customers. Without doing so, you may not be able to keep your customers happy and they will churn.
Therefore, you should forge partnerships with different strategic partners, including suppliers, logistic providers, and delivery service providers. As a result, you can easily fulfil the requirements of your customers. When doing so, make sure to find reliable and efficient partners to get the desired outcomes.
5. Introduce Automation
When you opt for DTC fulfilment, you have to manage different things. Managing all these things manually requires a lot of time and effort. Apart from that, the chances of errors are also there. Therefore, you should opt for automation to manage the DTC expansion. As a result, your customers will be satisfied and you can generate more revenue.
6. Makes Decisions Backed by Data
It doesn’t matter what business model you are focusing on, you have to make several decisions to keep it running. When you are running a DTC business, you have to make decisions wisely. A wrong call can affect your whole business and narrow down your customer base.
Therefore, you should always make decisions backed by Data. Analyse the available data and make decisions accordingly. This strategic and data-supported decision-making enables you to comfortably manage DTC growth.
7. Focus on Communication
Effective communication plays a crucial role in managing DTC growth. Therefore, you should focus on the communication with your teams and customers. When you communicate with your customers, you can better understand their requirements and put effort into fulfilling them.
Similarly, seamless communication with your sales and warehouse teams enables you to manage orders efficiently. As a result, you can easily handle the DTC expansion.
Takeaway
DTC order fulfilment is an effective way to grow your business. Once you grow your DTC business, stick with the aforementioned strategies to manage it efficiently.